যোগাযোগ করুন এখানে

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, we strive to ensure that the product images on our website accurately represent the items you will receive. However, please note that slight variations may occur due to factors such as screen resolution and lighting conditions. Rest assured, we are committed to delivering high-quality products that closely match the visual representation on our website. If you ever encounter any significant discrepancies, please contact our customer support team, and we will be happy to assist you.

Where can I view my sales receipt?

Upon completing your purchase, a sales receipt will be automatically generated and sent to the email address you provided during the checkout process. If you can't locate the email, please check your spam or junk folder. Additionally, you can log in to your account on our website and navigate to the "Order History" or "My Purchases" section, where you should find a detailed record of your transactions, including the corresponding sales receipts. If you still encounter difficulties or have specific inquiries about your receipt, feel free to contact our customer support team, and we'll be happy to assist you.

How can I return an item?

To return a product, simply you have to let us know about the product that you want to return. We will identify the product and send you the new product. Once you receive the new one simply you will return the old product to the delivery man.

Will you restock items indicated as “out of stock?”

We appreciate your interest in our products. We regularly assess and update our inventory to meet customer demand. If an item is currently marked as "out of stock," we encourage you to sign up for product notifications or check back on our website periodically. Alternatively, you may contact our customer support team for more information on the availability of specific items. While we cannot guarantee restocking for every product, we strive to provide a diverse and constantly evolving selection. Thank you for your understanding and patience. We value your interest in our offerings and look forward to assisting you with any further inquiries.

Where can I deliver my order?

We offer delivery to every location to ensure our customers can enjoy our products inside Bangladesh. During the checkout process on our website, you will be prompted to enter your delivery address. Please provide accurate and complete details, including the district/city and any specific delivery instructions.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS